Sales Manager
Wyomissing, PA, US, 19609
Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.
We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.
More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.
The Sales Manager is a leadership position responsible for the delivery of agreed upon sales targets in terms of overall Term Net Margin and Energy Volumes and for growing market share in electricity, natural gas, demand response, load management programs, and sustainability offerings in the specific geographic area of responsibility. The Sales Manager will lead a team of Account Executives focused on commodity sales and value-added services such as renewable and sustainability options sold through energy brokers or direct to end users. The Sales Manager is also responsible for assisting in the development and execution of the company initiatives to grow the business within a defined geographic area. Growth will come about through the sales team the Sales Manager leads as well as through collaboration with peers and resources through-out the company. The role will require developing & executing team and regional sales strategies, coaching Account Executives on broker strategies, direct sales prospecting, and sales techniques, managing the sales pipeline effectively, and developing employees for future growth and success in the energy industry.
Essential Duties/Responsibilities:
- Develop and initiate sales strategies to promote the growth of direct sales.
- Continually review tactics and metrics, arising from strategy, to assure they are on track to meet goals, and take appropriate actions based on results and changes in customer needs, competitor actions, or technology change.
- Proactively take responsibility to work closely with key personnel in partnering departments – Pricing, Tech Sales, Fulfillment, Customer Experience, Credit, Finance, Legal, Wholesale, Marketing, Regulatory and Gov’t Affairs.
- Analyzes information for sales insights; develops structured approaches for monitoring progress and looks for ways to be more effective or efficient with sales processes and strategies.
- Provide weekly or bi-weekly one-on-one review sessions with each of your direct reports to assure alignment to goal, discuss, and addressing challenges.
- Assists team members in closing profitable sales transactions that lead toward goal attainment.
- Assists team member with developing and executing on personal or broker business plans.
- Ensures team members follow company policies and procedures.
- Coach and develop sales team.
- Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers and prospects, assessing employee performance and providing helpful feedback and training opportunities.
- Manages sales and expense budgets to achieve company profit goals.
- Provide timely & consistent communication and reporting to senior leadership with NRG.
- Support the development of & champion creative ways to develop and sell products/services that differentiate NRG from competitors.
- Assist peers throughout NRG to share best practices for winning business within the region.
- Continually review and support controls and guidelines for the sales personnel to ensure effective transactions that benefit NRG.
- Delegating responsibilities and supervising business operations.
Working Conditions:
- Open office environment Hybrid. 25 to 50% travel requirement to establish and maintain customer business.
Minimum Requirements:
- Ideal Candidate will possess a bachelor’s degree from an accredited college or university in business, marketing, management, or related field.
- Minimum of five years' experience in multiple aspects of deregulated energy sales.
Preferred Qualifications:
- Ability to motivate, coach, and hold team members accountable in a fast-paced sales environment.
- Experience leading a sales team and creating a “can do” culture.
- Proven ability to expand existing customer relationships.
- Outstanding problem-solving, strategic-thinking, presentation, verbal and writing skills.
- Positive professional demeanor and appearance to act as a positive representative of the company in front of clients and in the local business community, as needed.
- Ability to adapt to changing industry demands and internal and external factors.
- Strong coaching skills.
- Critical thinker with good judgment skills who doesn’t simply accept a “business as usual” approach.
- Strong working knowledge of the wholesale and retail natural gas market. preferred
- Experience managing broker or consultant channel.
- CA gas and market experience a plus.
- Network of existing relationships in the energy industry that can be tapped for business development opportunities.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.
Nearest Major Market: Reading PA