Resilience Analyst

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

Job Summary:

Partner with the Director, Business Continuity to create and support well-designed, fit for purpose, user-friendly applications, workflows, and SharePoint lists to automate and improve business continuity processes.  This role will utilize the Microsoft Power Platform (Power Automate, Power Apps, Power BI, SharePoint) and other tools in the Microsoft ecosystem to manage and update the existing Business Continuity app that is used enterprise wide. This individual must have the creativity, vision and desire to turn customer needs into application enhancements that improve and streamline our customers’ Business Continuity experience.

Essential Duties/Responsibilities:

Business Continuity

• Work closely with Director, Business Continuity to understand current business continuity processes and re-engineer them for improved efficiency.
• Manage the custom developed Business Continuity app. (Program, test, debug, document, troubleshoot and resolve technical issues).
• Review all existing back-end processes (links between Power Apps and SharePoint lists) and propose ways to streamline them and improve them (automate flows, communications, exports, data management, etc).
• Work closely with internal customers to build relationships with app users and continuously gain a deeper understanding of their needs, opportunities, and pain points.
• Initiate, and participate in, discovery workshops and requirements gathering discussions.
• Utilizing that creativity and vision, and the information learned from discovery workshops, make recommendations to Director, Business Continuity for app improvements (and be prepared to program them when approved).
• Manage the annual Business Continuity training process (development and facilitation) for Business Continuity Department Coordinators.
• Learn new technology when necessary to improve the Business Continuity app.
• Learn and assist in the maintenance of the enterprise-wide emergency notification system.  This will include researching how this system can interact with other systems (facilities, security, real estate).

Emergency Response

• Work closely with Emergency Response Training Manager to develop, program and roll out a custom emergency response planning app utilizing the Business Continuity app framework and code.
• Assist the Emergency Response Training Manager in developing automation tools as needed.

Working Conditions:

• Remote workplace segmentation.
• No travel expected.

Minimum Requirements:

• 3+ years of experience in Power Platform development with significant experience in Power Automate, Power Apps, SharePoint and MS Teams. **This is a Must Have**
• 3+ years experience creating workflows using Microsoft Power Automate.
• 3+ years experience Microsoft SharePoint (to design, develop, and maintain SharePoint applications & lists)
• Demonstrated experience for best practices of developing applications utilizing the platform.
• Strong verbal and written communication skills to include direct internal customer interaction, training of internal customers, and the production of documentation.
• Ability to simplify and standardize complex concepts/processes and tie together solutions across systems.

Preferred Qualifications:

• Certifications (or training) desired:
  • Microsoft Power Platform (Power Automate, Power Apps, Power BI, SharePoint)

Additional Knowledge, Skills & Abilities:

• Stay updated with the latest trends and training in PowerApps and SharePoint releases and suggest improvements to existing systems.
• Ability to work independently and as part of a team in a dynamic environment.
• Strong organizational skills.
• Strong attention to detail.
• Ability to prioritize and manage multiple projects.
• Self-motivated problem-solving skills.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.