Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

• The Billing Senior Specialist is responsible for customer billing and tax setup, and audit support.  

• The role has a direct impact on customer experience and interacts with various internal groups to ensure customer billing satisfaction and accurate revenue recognition. 

Essential Duties/Responsibilities:

• Support the day-to-day processing of customer tax exemption forms, ensuring documents are complete and entered accurately into company systems.
• Help review invoices to identify and correct basic tax-related issues with guidance from senior team members.
• Accurately enter and maintain tax exemption and invoice delivery information in company records.
• Follow established procedures for handling tax exemptions and support updates as processes improve.
• Respond to requests and questions from Sales, Customer Experience, and other teams, helping to resolve tax-related inquiries in a timely manner.
• Assist with collecting and organizing information for tax and audit reporting needs.
• Ensure work aligns with company guidelines, policies, and control requirements.
• Participate in team meetings and training to learn about process changes and updates.
• Work with other team members to identify areas for improvement and share ideas for making tasks easier and more efficient.
• Support special projects or other duties as assigned by your supervisor.

Working Conditions:

• Open office environment or fully remote work options available.

• Travel:  0%.

Minimum Requirements:

• 2 – 4 years prior work experience in the field or in a related area.

Preferred Qualifications:

• Bachelor’s degree in Finance, Accounting or Business or a related area, preferred.
• Experience with tax exemption regulations, documentation, and compliance processes.

Additional Knowledge, Skills and Abilities:

• Strong understanding of tax exemption rules, particularly in multi-state or complex customer environments
• High attention to detail with a focus on data accuracy and regulatory compliance.
• Strong communication and interpersonal skills to support cross-functional collaboration.
• Proficiency in billing systems, Microsoft Excel and document tracking tools.
• Ability to manage competing priorities and deadlines with minimal supervision.
• Experience supporting audit readiness and internal control compliance is a plus.

Physical Requirements:

• Primarily sedentary work with frequent opportunities to move about.

The base salary range for this position is: $$39,600-$65,400. The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition, the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.