Senior Product Manager

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

About the Role

We are looking for a visionary and customer-obsessed Senior Product Manager to lead the convergence of Smart Energy and Smart Home technologies through our mobile app. In this role, you will shape the future of how users interact with their energy ecosystem—empowering them to monitor, control, and optimize their energy usage in intuitive, delightful ways.

You’ll be at the forefront of designing seamless, personalized, and engaging digital experiences that integrate smart thermostats, solar panels, EV chargers, battery storage, and home automation systems into a unified platform.

Key Responsibilities

• Customer Experience Leadership
• Own the end-to-end customer journey within the app, ensuring a frictionless, engaging, and empowering experience.
• Translate complex energy data into simple, actionable insights for everyday users

• Product Strategy & Roadmap
• Define and execute the product roadmap for Smart Energy + Smart Home integration, with a mobile-first mindset.
• Prioritize features that drive user engagement, energy efficiency, and customer satisfaction.
• Cross-Functional Collaboration
• Work closely with UX/UI designers, mobile engineers, data scientists, and IoT teams to deliver high-quality app experiences.
• Partner with marketing, customer support, and analytics to drive adoption and retention.
• Voice of the Customer
• Conduct user research, usability testing, and data analysis to deeply understand customer needs and behaviors.
• Champion the customer perspective in all product decisions.
• Innovation & Differentiation
• Identify opportunities to leverage AI, automation, and personalization to enhance the smart home energy experience.
• Stay ahead of trends in home energy management, smart devices, and consumer tech.

Qualifications

• 5+ years of product management experience, with at least 2 years focused on mobile apps or consumer-facing platforms.
• Experience in the energy, smart home, or IoT space is highly preferred.
• Strong understanding of user-centered design, mobile UX, and behavioral engagement strategies.
• Proven ability to lead cross-functional teams and deliver impactful digital products.
• Excellent communication, storytelling, and stakeholder management skills.
• Bachelor’s degree in a technical or design-related field; MBA or advanced degree is a plus.

Preferred Skills

• Familiarity with smart home ecosystems (e.g., Matter, HomeKit, Alexa, Google Home).
• Experience with energy data platforms, DERs, or utility integrations.
• Knowledge of mobile analytics tools (e.g., Mixpanel, Amplitude, Firebase).
• Passion for sustainability, clean energy, and empowering users to make smarter energy choices.

Why Join Us?

• Help shape the future of energy and home automation in one of the most exciting and impactful sectors.
• Work with a passionate, mission-driven team building technology that matters.
• Competitive salary, equity, and benefits in a fast-growing, innovation-focused environment.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.