Product Manager

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

We are looking for an experienced Software Product Manager to join our growing team within the Vivint Technology organization. In this role, you will be responsible for managing the full lifecycle of our enterprise software solutions, from ideation and strategic planning to execution and delivery. You’ll bring a deep understanding of enterprise software and the unique needs of large organizations, helping to translate these needs into innovative, scalable solutions. 

As a key contributor to our product team, you’ll collaborate closely with cross-functional teams, including engineering, design, innovation, sales, marketing, and customer support, to ensure our software meets the high demands of our enterprise clients. You'll drive product development, define features, ensure scalability, and manage relationships with business partners. 

Your work will directly shape an exceptional customer experience that sets us apart in the market. You’ll identify areas for improvement, develop and maintain a product roadmap, and partner with engineering teams to deliver seamless software solutions. 

We’re looking for a candidate with a strong technology background who is passionate about collaborating with business partners and engineers, improving processes and tools, working with vendors, and driving successful outcomes. You should be highly organized, motivated, and creative, with a proven ability to manage complex products. 

JOB RESPONSIBILITIES: 

• Product Strategy & Roadmap: Develop and maintain a product roadmap that prioritizes features and enhancements based on customer needs, market trends, and business goals. 

• Requirements and User Stories: Collaborate with stakeholders to gather requirements and translate them into clear and concise user stories. Work closely with software engineering teams to break down projects into actionable tasks to ensure successful execution. 

• Cross-Functional Collaboration: Foster strong partnerships with business partners, software engineering teams, design teams, and other relevant stakeholders to ensure effective collaboration and alignment throughout the product development lifecycle. 

• User Experience Enhancement: Continuously evaluate and enhance the user experience of your product by job shadowing, conducting user research, gathering feedback, and iterating on product features and functionalities. 

• Performance Monitoring and Analysis: Monitor the performance of your products, track relevant metrics, and conduct data-driven analysis to identify opportunities for improvement and optimization. 

WHO YOU ARE:  

• Passionate about Quality. You know what it takes to deliver a quality, sustainable product, and you are passionate about high-quality software development and the technology and knowledge that supports it. 

• Essentialist. You model how to distill a problem to its essence, to make it "as simple as possible, but no simpler." You know how to eliminate the decorative to deliver a single powerful idea.  

• Design Focused. You sweat the details to bring a beautiful elegance to everything you put your name to. 

• Reliable. You pride yourself in developing a sense of reliability in outcomes, timelines and goals expectations that you set for yourself and your team. Your product and team depend on it. 

• Team Player. You enjoy collaborating with, learning from, and teaching others so we all become better. You assume good intent in others, and actively do your part to make a positive work environment. 

• You go confidently. You make key decisions, take risks, and trust your instinct to elevate the creativity and possibilities of everything you put your name to.  

WHAT YOU WILL DO:  

• Drive planning and vision refinement sessions with business and engineering teams  

• Drive strategic discussions on product features and functionality requests  

• Drive relevant product management deliverables and facilitate effective user/customer conversations 

• Leverage best practices for Product Management in your day-to-day 

• Define user stories/experience to determine feature efficacy  

• Transform requirements into feature specifics/user stories 

• Determine priorities on feature specifics/user stories 

• Establish story acceptance criteria for the engineering/development team 

• Actively address ambiguity and change in the product backlog 

• Present convincingly to leadership, partners, and users/customers 

• Define and monitor progress on KPIs driving product success  

• Manage product roadmap based on product vision 

REQUIRED SKILLS: 

• Ability to clearly communicate across levels of the organization and departments in writing, orally and interpersonally  

• Strong meeting facilitation, communication, and presentation skills  

• Lead by influence without direct authority 

• Effective problem solving and analytical skills 

• Effective storytelling and presentation skills.  You’re able to define a plan and rally the team behind it 

• Demonstrated ability to multi-task and manage priorities, including multiple products 

• Proven ability to work under pressure to meet deadlines 

• Decisive, and able to eloquently defend your decisions 

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.  

Official description on file with Talent.