Onboarding Coordinator - Contractor

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

As a member of the Talent and Culture organization at NRG, you’ll join a team that values collaboration, innovation, and growth. We’re building a world-class Talent Operations function that not only supports the business but also creates meaningful impact for candidates and employees.

As an Onboarding Coordinator, you will play a critical role in ensuring a seamless and compliant new-hire experience. You will manage the full onboarding lifecycle for a steady volume of candidate across multiple start dates and regions, oversee background checks and drug screens, and ensure data accuracy across all onboarding processes. You’ll partner closely with Talent Acquisition, HR, and business leaders to create a consistent, high-quality onboarding journey and ensure every new hire starts strong.
 
What You’ll Do:
*Guide candidates through the onboarding journey, providing support, answering questions, and helping troubleshoot system issues in SuccessFactors.
*Monitor background check, MVR, and drug screen results, follow up with candidates, and manage the adverse action process when required.
*Review and validate onboarding data to ensure accuracy, compliance, and alignment with hiring requirements.
*Partner with recruiters, coordinators, HR, and business partners to resolve onboarding issues and keep hiring timelines on track.
*Ensure all new hires are hired into the system accurately and on time to meet scheduling and start-date requirements.
*Support ongoing updates to onboarding processes, tools, and documentation; help drive adoption and consistent use of new workflows.
*Maintain clear communication with candidates, recruiters, and hiring managers to ensure a positive onboarding experience.
*Assist with special projects and process improvements to strengthen onboarding efficiency, compliance, and data integrity.

What We’re Looking For

Minimum Requirements:
* 2-3 years of experience in Talent Acquisition, HR, or related operations support.
* Experience with Microsoft Office (Excel, Outlook, Teams).
* Strong attention to detail and ability to manage multiple priorities.
* Experience with SAP SuccessFactors or a similar HRIS/ATS.
 
Preferred Qualifications:
* Background in supporting recruiting programs (Onboarding, high-volume recruiting, seasonal hiring).
* Experience reviewing, auditing, or validating data for accuracy and compliance
* Strong collaboration and communication skills, with the ability to work across teams and functions.
 
Skills to Help You Thrive in this Role:
* Analytical and problem-solving skills with a continuous improvement mindset.
* Strong written and verbal communication skills with high attention to detail.
* Ability to prioritize tasks and manage competing demands in a high-volume and fast-paced environment.
* Ability to work independently and collaboratively, demonstrating strong teamwork and interpersonal skills.
* Ability to build effective relationships with employees at all levels of the organization, from front-line staff to senior leadership.

Working Conditions:
* Hybrid role based in Lehi, UT, with in-office days Monday - Thursday; Remote on Friday.
* Minimal travel required for business or project needs.
* Flexibility to adjust schedule occasionally to support key initiatives or special projects.
* Work is primarily sedentary, involving computer-based tasks.
* Rare lifting requirements beyond routine office activities.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.