Senior SAP Developer

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

Summary:

Sr. SAP Developer with strong technical knowledge, responsible for developing, designing, maintaining, and enhancing SAP applications in SAP CRM & SAP IS-U modules to support front-office and back-office processes for the utility industry.
Specifically: Hands on development experience in SAP CRM (Customer Interaction Center, Sales, and Service processes), and SAP ISU/CCS. Expertise in UI5 Development, OData Services, SOAP & REST web services, middleware monitoring and troubleshooting. Knowledge of customer service, account maintenance, correspondence, device management, customer inquiry, and intercompany data exchange (IDE/IDEX). Familiarity with electricity utilities, retail industry, and meter-to-cash processes preferred.

Essential Duties & Responsibilities:

• Design, enhance, maintain, and support retail-based utility SAP CRM and SAP ISU applications.
• In-depth working experience as techno-functional analyst with exposure in deregulated or regulated electricity markets.
• SAPUI5 Development, OData development, debugging, and troubleshooting.
• Web service development including SOAP XML based and REST based.
• HANA related development – modeling, SQL script, AMDPs, and CDS views.
• CRM middleware – monitoring and troubleshooting BDOC failures for master data and transaction data.
• Functional knowledge across all areas of SAP ISU, SAP CRM, and SAP SD.
• Ability to work and lead project or application development team.
• Develop and maintain processes, applications, standard application programs providing business functions, such as online screens, batch reports, creation of applications interface files, and basic web knowledge.
• Assist with SAP CRM/ISU/CCS day-to-day production support issues and related system issues that arise in the daily operations of the system.
• Firsthand experience with RICEF, and Workflow development.
• Support the development and execution of enterprise test scripts.
• Investigate problems reported by end-users to the Help Desk, resolve production incidents, and handle on-call pager if required.
• Provide subject matter expertise to the operations groups to assist with problem-solving and serve as a resource for training development.
• Interface with operations team and business teams to realize requirements, existing business processes, resolve issues, and determine cost estimates.

Nice To Have:

• Familiarity with Texas (ERCOT), or Canada Alberta Regulated/ Deregulated market, Northeast Market Transactions.
• Experience working in a waterfall and Agile framework – SCRUM, KANBAN
• Knowledge and experience in SAP S/4, Fiori apps and SAP BTP

Education:

• Bachelor’s degree in an accredited four-year college in computer science, software engineering or university or equivalent work experience.

Experience:

• A minimum of 8+ years of SAP configuration, design, development, testing experience required.

Special Skills:

• SAP development, configuration and testing experience.
• Process-oriented, analytical, and quality-focused thinking is essential. The individual will need to identify logical, rational approaches to business solutions.
• Capability to prepare presentation designs or solutions.
• Experience working with end users to translate their business problems into system requirements.
• Lead or coordinate a small, defined portion of a project or work process.
• Configuration, testing, maintenance, enhancements, or support activities.
• Evaluate user change requests and obtain approval for modifications.
• Lead project planning sessions with team members to analyze business and technical requirements.
• Conduct unit testing to ensure applications meet specifications.
• Work within a system-related or operations-related front office environment.
• This job description reflects management's assignment of essential functions and does not restrict other tasks that may be assigned.
• Flexibility, dedication, and teamwork are necessary.
• Strong organizational skills.
• Excellent verbal and written communication skills are required for cross-functional support and interaction.

Physical Requirements:

• Capability to participate in meetings remotely or in person, and address application issues as they arise.

Working Conditions:

• Hybrid - Monday -Thursday required. 
• Open office environment with activities on Unix-connected PC and client/server applications.
• Telephone consultation & support with clients required.
• Standard business hours, plus rotation of on-call support requiring 24-hour availability some nights and weekends.
• Willingness to work outside normal hours for critical issues and project milestones.
• Ability to work remotely from a safe location during climatic events, disasters, and pandemics.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.