Senior Digital Analyst (Remote)

Date:  Jan 25, 2023
Location: 

Houston, TX, US, 77002

Company:  NRG

At NRG, we’re bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Summary

  • NRG is seeking an experienced Senior Digital Analyst to support digital analytics across all of its brands. This position is fulltime with our base of operations located in Houston, Texas.
  • NRG is proud to provide electricity and energy services to millions of retail customers — including homes, small and large businesses, manufacturing facilities, government entities and institutions across Texas. NRG Energy, is backed by one of the nation’s largest power producers. NRG owns and operates more than 24,000 megawatts of generation capacity, including 11,000 megawatts of capacity in Texas.
  • The Senior Digital Analyst is responsible for analyzing web and mobile app data, contributing to a brand’s  strategy involving acquisition and retention, designing, implementing, monitoring, testing, and reporting on analytics. They will be using web tools such as Adobe Analytics, Test & Target, Adobe Mobile Services, and Google Analytics to support all facets of the decision-making platform. They will demonstrate the ability to work independently, drawing conclusions from complex data sets and communicating test results clearly to executives, manager and associates.

 

Responsibilities

  • Deliver insights, manage and support site optimization efforts using Adobe Analytics, Test & Target, Adobe Audience Manager, and Adobe Launch; proactively analyze brands for areas of opportunities and actionable recommendations
  • Work with internal stakeholders to establish KPIs and related metrics for new products, site enhancements and site redesigns
  • Provide strategic recommendations and support to business, marketing, IT, and UX initiatives that involve testing; provide business case support for web/mobile app projects related to digital analytics
  • Interface and collaborate with business and marketing managers to provide digital analytics support for web strategies and initiatives
  • Perform quantitative analysis of digital analytics data, acquisition and retention performance, other site metrics, and more.
  • Design, Implement, and Test analytics via Adobe Analytics on web, mobile app, and “offline” or disjointed analytics data using and following a standardized SDR
  • Train and consult junior folks and keep up with the latest Adobe Analytics, Target, Launch, and AAM releases and features
  • Administer Adobe Analytics and Test & Target and troubleshoot with internal users and analytics team.

 

Education and Experience

  • Minimum 2+ years in digital analytics with ideally 3-5+ years of combined experience in digital analytics, consulting, web/mobile app analytics, metrics, and optimization based on analytics, however candidates with a strong and provable analytics passion of any experience level will be considered.
  • Experience in developing and maintaining business reports, performing ad hoc analysis, and delivering business recommendations; Experience working with and reporting on digital analytics, financial/business reporting and analysis
  • Bachelor’s degree – emphasis on business analysis, project management, marketing, communications, or information systems
  • Master’s Degree heavily preferred in business administration, analytics, or marketing
  • Adobe Analytics experience required

 

Requirements

  • 2+ years minimum Adobe Analytics Experience specifically required. Ideal candidate would have 3+ years minimum of total analytics experience with 2+ being with Adobe Analytics.
  • Strong experience creating adobe based processing rules and classifications
  • Proven ability to administer Adobe, create report suites and design SDR’s
  • Proven ability in understanding key analytics topics related to adobe analytics such as evars.
  • Expertise in creating complex dashboards with sales funnels, flow paths, etc…
  • Expertise in product string tracking and in general complex Adobe concepts such as classification
  • Required ability to read basic HTML
  • Nice to have:  ability to code and implement in Adobe Launch (ability to write Javascript and basic HTML)
  • Ability to work independently to meet multiple project deadlines; handle multiple tasks – switching priorities and focus as needed
  • Ability to learn new software and concepts quickly; ability to learn and adapt to evolving conditions and fluid requirements
  • Passion for detail with a track record demonstrating initiative, drive and quality output
  • Excellent oral, organizational and written communication skills; troubleshooting and critical thinking skills
  • Strong and demonstrated problem-solving skills, with the ability to take ownership of problems and see them through to resolution
  • Highly organized, creative and attentive to detail; able to manage, prioritize and bring to completion multiple projects
  • Excellent interpersonal skills, flexibility to accommodate different situations and temperaments
  • Persistence, resourcefulness, drive, and ability to work proactively and independently
  • Knowledge of or experience with at least one: CMS, AAM, AES, Google Analytics, or Adobe Test and Target
  • Experience with Adobe Audience Manager and/or Google Analytics is a huge plus but not a substitute for the required Adobe Analytics experience.
  • You must reside in the United States to be eligible for this position.

#NRG
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Why NRG is a great place to work:

  • Great company culture!! Voted as a BEST employer by Forbes
  • A competitive total compensation package, including annual incentive and/or commission
  • Stock Purchase Plan 
  • Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, and Short Term Disability, Wellness program, etc.   
  • Company-paid life insurance and disability insurance
  • 401 (k) plan to help save for retirement
  • Generous PTO plan, plus 8 company holidays, and 3 floating holidays
  • Numerous discounts, including electricity discounts on NRG brands

 

If you reside in or intend to work remotely from California, Colorado, New York or Washington State, you may contact Careers@nrg.com for compensation information related to this position and other information as required by applicable law. Please include the job title in your request.

 

NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability  Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.  

Official description on file with Human Resources.


Nearest Major Market: Houston