Senior Analyst, Business Operations Reporting (hybrid)

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

We are seeking an experienced Senior Business Operations Reporting Analyst to play a crucial role in leveraging data from multiple systems to inform and support strategic business decisions. In this position, you will collaborate with key departments such as Sales, Marketing, Customer Care, and Billing, delivering impactful insights through sophisticated reports and interactive dashboards.

The ideal candidate excels at managing multiple priorities, and solving complex problems, and demonstrates exceptional attention to detail and time management skills. This role requires a proactive leader who thrives in a fast-paced environment and is committed to enhancing business value.

Key Responsibilities:

• Lead collaborations with diverse business units to understand data needs and provide actionable insights that drive strategic decisions.
• Expertly utilize SQL to query and extract data for both scheduled and ad-hoc reports, ensuring timely delivery of insights.
• Identify and resolve data discrepancies by coordinating with relevant teams to ensure consistency and alignment.
• Conduct regular audits to ensure the accuracy, reliability, and currency of reports.
• Mentor and support team members on ongoing projects, ensuring smooth execution and adherence to deadlines.
• Address ad-hoc requests with precision, delivering timely, tailored data solutions.
• Assume additional responsibilities as needed to support business objectives.

Minimum Qualifications:

• Bachelor’s degree from an accredited institution.
• Proven proficiency in SQL for querying and analyzing complex datasets.
• Strong collaboration skills with the ability to work independently with minimal supervision.

Preferred Qualifications:

• A Master’s degree from an accredited institution in Data Science, Mathematics, or a related field is preferred.
• Advanced proficiency in Power BI, including data modeling, DAX, and Power Query.
• Significant experience in dashboard design.
• Expertise in ETL processes.
• 3+ years of experience in a data analysis role.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.