Head of Consumer Talent Business Partners

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

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Job Summary

The Head of Talent Business Partners – Consumer serves as the senior‑most strategic leader for the Talent Business Partner function across NRG’s Consumer organization, including the Vivint Smart Home and Home Energy business units. This executive role is accountable for shaping and driving an integrated Talent & Culture strategy that enables business growth, strengthens organizational capability, and advances a high‑performance, inclusive culture.

You will lead a team of Talent Business Partners and Organizational Development Partner(s) and guide the design and execution of enterprise‑wide talent initiatives, ensuring alignment with Consumer business priorities and NRG’s long‑term strategic objectives. This role partners closely with the Consumer executive leadership team, providing thought leadership on organizational design, workforce planning, leadership effectiveness, and cultural transformation.

Success requires exceptional strategic acumen, the ability to influence at the highest levels, and a track record of building high‑impact HR teams. This role reports directly to the Vice President, Talent Development Partners.

Essential Duties & Responsibilities

Enterprise Talent Strategy & Leadership

• Set the strategic direction for the Talent Business Partner function across the Consumer organization, ensuring alignment with enterprise goals and evolving business needs.
• Serve as the principal advisor to Consumer executives on organizational effectiveness, leadership capability, workforce strategy, and cultural priorities.
• Translate business strategy into actionable Talent & Culture plans that strengthen organizational performance and future‑readiness.
• Lead the development and execution of enterprise‑level talent initiatives, including succession planning, leadership development, workforce planning, and organizational design.

Executive Partnership & Influence

• Build trusted, influential relationships with senior leaders, providing counsel on complex organizational challenges, talent decisions, and change initiatives.
• Act as a strategic thought partner in shaping long‑term business plans, ensuring talent implications are anticipated and addressed.
• Champion a culture of accountability, performance, and inclusion across all Consumer business units.

Team Leadership & Organizational Capability

• Lead, mentor, and develop a high‑performing team of Talent Business Partners/Organizational Design Partners supporting the Consumer portfolio.
• Establish clear priorities, operating mechanisms, and success measures for the team, ensuring consistent delivery of high‑quality strategic support.
• Build organizational capability by identifying skill gaps, designing development strategies, and enabling leaders to build strong, engaged teams.

Talent Operations & Program Excellence

• Support the execution of core Talent & Culture programs—including performance management, compensation planning, employee relations, and talent acquisition—ensuring excellence, consistency, and compliance.
• Partner with Centers of Excellence (COEs) to design and deploy scalable programs in benefits, learning & development, compensation, and talent acquisition.
• Ensure data integrity, compliance with employment laws, and effective risk mitigation across all Consumer business units.

Workforce Planning & Organizational Design

• Lead enterprise workforce planning efforts for the Consumer organization, ensuring the right talent, skills, and structures are in place to meet current and future needs.
• Guide leaders through organizational design decisions, restructuring efforts, and change management initiatives.
• Continuously assess organizational health and performance, using data and insights to drive improvements.

Culture, Engagement & Employee Experience

• Shape and advance a strong, inclusive culture that supports engagement, retention, and high performance.
• Partner with leaders to address systemic issues, strengthen leadership behaviors, and improve team effectiveness.
• Ensure employees and managers receive exceptional support through streamlined processes, self‑service tools, and responsive Talent & Culture guidance.

Minimum Requirements

• 12+ years of progressive Human Resources experience, including significant leadership responsibility.
• Demonstrated success leading HR Business Partner teams in a complex, fast‑paced environment.
• Deep expertise across multiple HR disciplines, including organizational design, talent management, employee relations, compensation, and workforce planning.
• Proven ability to influence senior executives and drive enterprise‑level initiatives.
• High School Diploma or GED required.

Preferred Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business, or a related field.
• SHRM‑SCP, SPHR, or similar senior‑level HR certification.
• Experience supporting Consumer, technology, or energy‑related businesses.

Additional Knowledge, Skills & Abilities

• Ability to set and execute long‑term departmental strategy with enterprise‑wide impact.
• Strong executive presence, communication skills, and ability to influence at all levels.
• Demonstrated capability in leading through change and driving organizational transformation.
• Exceptional judgment, discretion, and ability to navigate sensitive and complex issues.
• Strong project management, prioritization, and operational excellence skills.
• Proficiency in Microsoft Office applications.

Working Conditions

• Hybrid schedule: 4 days in office, 1 day remote.
• Occasional overtime for major initiatives or business needs.
• Travel to key office locations (Houston, Salt Lake City, Princeton) as required.
• Ability to work effectively in an open office environment.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.