NRG Careers


Date Posted: Jul 29, 2020

Location: Princeton, NJ, US

Company: NRG

Job Description

NRG is the leading integrated power company in the U.S., built on the strength of our diverse competitive electric generation portfolio and leading retail electricity platform. A Fortune 500 company, NRG creates value through best-in-class operations, reliable and efficient electric generation, and a retail platform serving residential and commercial businesses. Working with electricity customers large and small, we implement sustainable solutions for producing and managing energy, developing smarter energy choices and delivering exceptional service as our retail electricity providers serve almost three million residential and commercial customers throughout the country.

More information is available at Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy.


Senior Benefits Analyst

NRG is leading a customer-driven change in the U.S. energy industry by delivering cleaner and smarter energy choices, while building on the strength of the nation’s largest and most diverse competitive power portfolio. A Fortune 250 company, we create value through reliable and efficient conventional generation while driving innovation in solar and renewable power, carbon capture technology and customer-centric energy solutions. Our retail electricity providers serve almost 3 million residential and commercial customers throughout the country.


In this role, the successful candidate will possess attention to detail, ability to work in a fast-paced environment, problem-solving skills, and ability to quickly adapt to change. The candidate must have a strong customer-service focus.  Duties will include:

  • Providing excellent customer service to employees and HR Managers; collaborating with vendor partners and internal stakeholders to resolve a wide range of benefit issues in a timely, equitable and efficient manner.
  • Assisting in the day to day administration of assigned Benefits functions: including a heavy emphasis on data integrity, metrics and analytics.  Benefits programs include but not limited to medical, dental, vision, life insurance, short and long term disability and wellness.
  • Handling escalated benefit inquiries and complaints to ensure quick, equitable, courteous resolution.
  • Administer the leave and disability programs, including maintaining employee statuses and system reporting and liasing with leave and disability vendor on any leave related issues.
  • Partnering with HRIS to enhance current benefit production reports and data extract files;   performing data integrity testing on a monthly and quarterly basis and reconcile discrepancies.
  • Assisting with implementing approved changes to plans with vendors and carriers.
  • Assisting in developing and improving benefits processes and policies.
  • Supporting special projects and business analysis as required.
  • Supporting annual enrollment including user acceptance testing, reviewing written communications, answering questions from HR business partners and facilitating employee benefits meetings.


What you need for success:

  • Five years of relevant benefits experience.
  • Proficiency in Microsoft Office, with an emphasis on Excel skills.
  • Knowledgeable in Health & Welfare and Life & Disability.
  • Experience with leave and disability programs.
  • Strong analysis skills and understanding of HRIS and payroll systems.
  • Superior customer service skills including excellent verbal and written communication.
  • Familiarity with SAP and SuccessFactors.
  • Ability to travel.
  • Demonstrated ability to maintain employee confidentiality.

NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability
EEO is the Law Poster (The poster can be found at

Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Human Resources

Nearest Major Market: New Jersey