NRG Careers

AREA RESIDENTIAL SALES MANAGER

Date Posted: Apr 15, 2019

Location: New York, NY, US

Company: NRG

Job Description

NRG is the leading integrated power company in the U.S., built on the strength of our diverse competitive electric generation portfolio and leading retail electricity platform. A Fortune 500 company, NRG creates value through best-in-class operations, reliable and efficient electric generation, and a retail platform serving residential and commercial businesses. Working with electricity customers large and small, we implement sustainable solutions for producing and managing energy, developing smarter energy choices and delivering exceptional service as our retail electricity providers serve almost three million residential and commercial customers throughout the country.

More information is available at www.nrg.com. Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy.

 

Green Mountain Energy Company is one of the nation’s first and leading retail renewable energy providers and is seeking an Area Sales Manager with outstanding management, leadership, and sales skills.  Our reputation extends beyond renewable energy innovator to include having one of the best-trained sales teams in the industry.  This position will be accountable for optimizing residential sales performance in New York City through direct sales coaching, mentoring, training, and performance management. This position will be responsible for managing and growing multiple sales teams throughout the region, finding selling opportunities, achieving sales goals and developing successful retail energy professionals.  This position will directly manage our Team Leads and their Sales Agents that work for them.

This position reports to the Market Manager in charge of New York State sales results


Essential Duties/Responsibilities

  • Achieve signup, market acceptance, and individual product sales targets.
  • Manage, monitor, motivate, coach and train In-House Retail & Event sales team members, including Sales Agents and Team Leads.
  • Actively seek methods to improve sales capture, performance, products, processes, and training.
  • Manage all expenses to sales budget, achieve COA targets.
  • Lead by example in the field by Selling/Closing prospects for Green Mountain Energy® Pollution Free® Electricity and other products/services
  • Work with area Recruiters and Team Leads to manage to sales agent headcount targets. This could include conducting interviews and other recruiting efforts for open sales & support positions.
  • Assure that sales agent productivity goals are met as measured by achieving sales per hour targets and keeping gap pay to a minimum.
  • Work with full-time staff and team members to locate and secure new sales venues, as well as to maintain and strengthen existing partner relationships
  • Establish effective reporting and communication with sales teams to ensure all are properly informed of management expectations, policies, procedures and programs.
  • Attend and/or host sales meetings
  • Assure that sales agents meet all quality standards. Coordinate with Quality Assurance staff and QA initiatives to ensure the accuracy of messaging and utilization of appropriate sales tactics.
  • Ensure sales teams have an adequate supply of all necessary equipment such as tablets and sales/marketing materials. Track inventory and prevents loss of field equipment.
  • Actively participate in residential sales leadership meetings and work streams. 
  • Attend, be on time and participate at all required meetings.
  • Assure the accuracy of commissions and other pay.  Assure compliance with the approved commission and bonus plans.
  • Approve payroll, hours, expense reports, and high dollar invoices after verifying accuracy.
  • Work with various online systems and be proactive to find solutions to any IT issues to avoid business disruption.
  • Provide competitive and other field related feedback such as product and price comparisons.
  • Submit required reports with an emphasis on quality and accuracy and on time.
  • Work with stakeholders across departments to support sales efforts, including HR, accounting, marketing, legal, public relations, peers in other markets, sales analysts, and others.
  • Work diligently to assure safety for all team members.  Attend weekly safety meetings.  Report close calls.  Looks for ways to improve safety and share best practices.  Encourage team members to take our semi-annual safety surveys.  Strive to have no recordable incidents each year.

 

Minimum Requirements

  • High School Diploma or GED equivalent
  • Minimum of 3 years of sales management or leadership experience
  • Must be willing to travel during the day up to 50% of the time
  • Must have a valid driver’s license and reliable means of transportation
  • Must be able to work occasional evenings and weekends
  • Must be proficient in Microsoft Office

 

Preferred Qualifications

  • Bachelor’s degree in Business, Marketing or Communications
  • Previous energy experience
  • Previous experience managing other managers
  • Previous experience managing large groups of people
  • Previous SAP experience

 

Additional Knowledge, Skills and Abilities

  • Sincere interest in environmental protection and the growth of renewable energy preferred
  • High level of personal integrity, honesty, and dependability a must
  • Responsible, cooperative, and enthusiastic team player
  • Background with direct outside sales, training, and/or operations
  • Ability to learn and navigate the software and online systems
  • Strong internal and external service orientation
  • Reliability, self-discipline and strong work ethic
  • Ability to work as part of a team
  • High level of honesty and integrity
  • Able to handle multiple tasks simultaneously
  • Capacity for sound business judgments and decisions including seeking guidance where needed
  • Strong leadership skills including leading by example
  • Excellent written and verbal communications skills, including preparation and execution of effective training and speaking to a group
  • Results oriented


Working Conditions

  • Fast-paced professional office and field environment
  • Must be reachable and respond to voicemails and emails expeditiously
  • Responsible for training others on main duties and assignments to serve as a backup for when out of the office

 

 

 

 

 

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NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Human Resources

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