NRG Careers


Date Posted: May 14, 2019

Location: Houston, TX, US

Company: NRG

Job Description

NRG is the leading integrated power company in the U.S., built on the strength of our diverse competitive electric generation portfolio and leading retail electricity platform. A Fortune 500 company, NRG creates value through best-in-class operations, reliable and efficient electric generation, and a retail platform serving residential and commercial businesses. Working with electricity customers large and small, we implement sustainable solutions for producing and managing energy, developing smarter energy choices and delivering exceptional service as our retail electricity providers serve almost three million residential and commercial customers throughout the country.

More information is available at Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy.


Job Summary: 

The Senior Performance Analyst must monitor effectiveness of business processes, conduct analysis, make recommendations, and coordinate implementation for system, process and performance improvements resulting in timely and correct completion of customer issues and meeting Reliant’s performance metrics. In this role the Senior Analyst must develop skills and knowledge to effectively address and resolve issues across multiple functional groups including but not limited to Performance Management, Sales, Business development, Segment, Product Developments, Digital, Marketing, FP&A, amongst others.


Essential Duties/Responsibilities:

  • Actively support all business units to drive the effective selection, development, implementation and integration of analytics and KPIs to optimize business activities and make meaningful business intelligence/reporting possible.
  • Monitors key operational metrics and responds as necessary to ensure consistently superior operational performance.
  • Oversee development of reporting dashboards and identify opportunities for improvement.
  • Propose strategic recommendations that will enhance business value and drive performance improvement related to financial and operational metrics – customer count, acquisition, retention, and EBITDA
  • Facilitates leadership and executive performance review meetings to drive actionable outcomes to hold the organization accountable to their growth objectives.
  • Identify opportunities for improvement and engage in cross-functional initiatives to drive improved performance.
  • Maintain all weekly/monthly key performance indicator and financial analysis data/reports.
  • Create models, conduct research, and analyze actual business unit performance against targets in the operating, strategic, sales plans as applicable.


Minimum Requirements:

  • Bachelor’s degree in a related field from an accredited four-year college or university required.
  • 5+ years’ work experience in an analytical, strategic planning, or project management role.
  • Must be able to think critically and problem solve.  . 


Preferred Qualifications:

  • Advanced degree in business, marketing, or finance.
  • 3+ years of experience in project leadership/implementation and data-driven analytics required.
  • Experience working in deregulated energy.
  • Experience working with Tableau, SpotFire.


Additional Knowledge, Skills and Abilities:

  • Experience in the development of metrics, KPI’s and overall business intelligence architecture.
  • Excellent verbal and written communication/presentation skills
  • Proficiency with Pivot tables, and VBA Macro programming preferred.
  • Comfort with ambiguity; ability to work with incomplete data or seemingly open-ended questions and translate into actionable analysis.
  • Must be a proven self-starter—high integrity, energy, enthusiasm, and tenacity.


Physical Requirements:

  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
  • Occasional overtime work may be required.
  • Professional, fast paced, high intensity office environment.

NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability
EEO is the Law Poster (The poster can be found at

Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Human Resources

Nearest Major Market: Houston

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