NRG Careers

TX Market Manager, Green Mountain Energy Residential Sales

Date Posted: Dec 4, 2018

Location: Houston, TX, US

Company: NRG

Job Description

NRG is the leading integrated power company in the U.S., built on the strength of our diverse competitive electric generation portfolio and leading retail electricity platform. A Fortune 500 company, NRG creates value through best-in-class operations, reliable and efficient electric generation, and a retail platform serving residential and commercial businesses. Working with electricity customers large and small, we implement sustainable solutions for producing and managing energy, developing smarter energy choices and delivering exceptional service as our retail electricity providers serve almost three million residential and commercial customers throughout the country.

More information is available at www.nrg.com. Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy.

Started over 20 years ago, Green Mountain Energy Company is one of the nation’s first and leading retail renewable energy providers and is seeking a Market Sales Manager with outstanding management, leadership, recruiting and sales skills.  Our reputation extends beyond renewable energy innovator to include having one of the best trained sales teams in the industry.  This position will be accountable for optimizing residential sales performance in Texas through sales coaching, mentoring, training, and performance management. This position will be responsible for recruiting, growing and managing multiple sales teams throughout the entire state, finding selling opportunities, achieving sales goals and developing successful retail energy professionals.  This position will directly manage our area sales manager(s), sales team leaders, local recruiters, and event scheduling, set-up personnel and sales agents throughout the state. 

This position reports to the Senor Manager, Outside Sales.


Essential Duties/Responsibilities:

 

  • Achieve signup, flow, and product sales targets.
  • Manage, monitor, motivate, coach and train In-House Retail & Event sales team members, including Sales Agents, Team Leads, Area Sales Manager(s), Recruiters and Event Set-up personnel to ensure optimal performance. 
  • Actively seek methods to improve sales capture, performance, products, processes, and training.
  • Manage all expenses to sales budget, achieve COA targets.
  • Lead by example in the field by Selling/Closing prospects for Green Mountain Energy® Pollution Free® Electricity and other products/services
  • Manage to sales agent headcount targets. Assure that recruiters hire and onboard sales agents following hiring compliance standards. Conduct interviews and recruiting efforts for open sales & support positions.
  • Assure that sales agent productivity goals are met as measured by achieving sales per hour targets and keeping gap pay to a minimum.
  • Work with full-time staff and team members to locate and secure new sales venues, as well as to maintain and strengthen existing partner relationships
  • Establish effective reporting and communication with sales teams to ensure all are properly informed of management expectations, polices, procedures and programs.
  • Attend and/or host sales meetings
  • Assure that sales agents meet all quality standards. Coordinate with Quality Assurance staff and QA initiatives to ensure accuracy of messaging and utilization of appropriate sales tactics.
  • Ensure sales teams have an adequate supply of all necessary equipment such as tablets and sales/marketing materials. Track inventory and prevents loss of field equipment.
  • Actively participate in the residential sales leadership meetings and work streams. 
  • Attend, be on time and participate at all required meetings.
  • Assure the accuracy of commissions and other pay.  Assure compliance with approved commission and bonus plans.
  • Approve payroll, hours, expense reports, and high dollar invoices after verifying accuracy.
  • Work with various online systems and be proactive to find solutions to any IT issues to avoid business disruption.
  • Provide competitive and other field related feedback such as product and price comparisons.
  • Submit required reports with an emphasis on quality and accuracy and on time.
  • Work with stakeholders across departments to support sales efforts, including: HR, accounting, marketing, legal, public relations, peers in other markets, sales analysts, and others.
  • Work diligently to assure safety for all team members.  Attend weekly safety meetings.  Report close calls.  Looks for ways to improve safety and share best practices.  Encourage team members to take our semi-annual safety surveys.  Strive to have no recordable incidents each year.

 

Education:  Bachelor’s degree from an accredited 4-year college or university required.  Business, marketing, communications or related degree preferred.

Experience:  3 – 5 years sales management or other relevant leadership experience. Retail, Face-to-face customer interaction, commission-based sales and/or energy-related experience preferred.

Additional Knowledge, Skills and Abilities:

  • Background with direct outside sales, training, and/or operations.
  • Knowledge or aptitude of Microsoft Office suite of products.
  • Ability to learn and navigate software and online systems.
  • Strong internal and external service orientation.
  • Reliability, self-discipline and strong work ethic.
  • Ability to work as part of a team.
  • High level of honesty and integrity.
  • Able to handle multiple tasks simultaneously.
  • Capacity for sound business judgments and decisions including seeking guidance where needed.
  • Strong leadership skills including leading by example.
  • Excellent written and verbal communications skills, including preparation and execution of effective training and speaking to a group.
  • Results oriented.


Working Conditions:

  • Fast-paced professional office and field environment
  • Must be reachable and respond to voicemails and emails expeditiously
  • Evenings and weekend work required from time to time
  • Responsible for training others on main duties and assignments to serve as backup for when out of the office.


NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Human Resources


Nearest Major Market: Houston

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