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IT Systems Analyst

Date: Dec 6, 2017

Location: Houston, TX, US

Company: nrg

NRG is the leading integrated power company in the U.S., built on the strength of our diverse competitive electric generation portfolio and leading retail electricity platform. A Fortune 500 company, NRG creates value through best-in-class operations, reliable and efficient electric generation, and a retail platform serving residential and commercial businesses. Working with electricity customers large and small, we implement sustainable solutions for producing and managing energy, developing smarter energy choices and delivering exceptional service as our retail electricity providers serve almost three million residential and commercial customers throughout the country.

Summary:  Design, develop, maintain and enhance NRG’s generation Energy Management System (EMS) systems that provide capabilities for real time control and dispatch, monitoring, planning and management of coal, gas, oil fired power plants as well as renewables.  Interface with clients to determine requirements, resolve issues in a dispatch center environment.  Provide subject matter expertise to the Commercial Operations groups in order to assist with problem solving and as a resource for training and development.  Supports commercial and plant users and information technology projects by providing consultation and technical expertise. Provides technical support for EMS functions.


Essential Duties/Responsibilities:

  • Experience with designing, developing, and supporting complex generating management systems.
  • Must have expertise with real time EMS systems.
  • Energy Management Systems (EMS) for control and dispatch.
  • Strong working knowledge of AGC and Scada systems
  • Historian systems.
  • Knowledge of field equipment including RTU’s and Meters.
  • Must have multi-market knowledge, specifically ISO real time requirements.
  • Ercot, PJM, CAISO, MISO, NYISO, NEISO markets.
  • Must have intranet / internet architecture skills.
  • Must be very familiar with NERC CIP compliance associated with ESP on EMS systems.
  • Provide professional customer service.
  • Provide technical solutions to meet the commercial and plant requirements.
  • Performs PC, server, application, data center, and general network troubleshooting and problem resolution in support of clients at their location.
  • Performs integration of hardware and software as it relates to systems, data, LAN and stand-alone workstations and all peripheral devices for business operational requirements.
  • Provides a consistent interface between clients and vendors as it relates to vendor support, corporate standards, product upgrades, installation and maintenance.
  • Confers with end users to determine types of hardware and software support needed through one-on-one training, testing of hardware and software installation and advice on hardware component problems.
  • Familiar with EMS database updates, software and display builds.


Education:  Bachelor’s degree in an accredited four-year college or university or equivalent work experience. 


Additional Knowledge, Skills and Abilities:

  • Experience with and detailed knowledge of vendor plant systems such as ABB Ranger NMR2, RTUs, Pi, MV90, etc.
  • NERC CIP tasks for evidence logging and reporting.
  • Excellent troubleshooting and problem resolution skills required.
  • Ability to effectively communicate with clients in identifying technical tools needed.
  • Ability to evaluate leading edge software products (PC workstations, LAN Network Interface cards, file servers and related technologies).
  • Ability to work with vendors in troubleshooting vendor hardware/software products.
  • Ability to communicate in a clear and concise manner with users and vendors.
  • Proficient in MS Office applications, Adobe Acrobat, Internet Explorer, MS Outlook
  • Excellent oral and written communication skills are required in order to provide appropriate client support and interaction.
  • Strong analytical and problem solving skills.
  • Works effectively in a team environment.
  • Works well under pressure, remaining focused and calm in the face of distractions and changing priorities. Ability to prioritize workload.


Physical Requirements:

  • Duties are performed during standard business hours and overtime based on project requirements. In addition, on call rotation, and 24-hour on-call support will require some nights and weekends.
  • Must be able to lift servers and monitors.


Working Conditions

  • Office environment, trade floors, plant sites, data centers, and operational plant environments.
    • Safety is a primary importance at NRG. 
  • Major activities performed on PC connected to Intel/Unix servers.
  • Requirements for telephone consultation & support with clients. 
  • Valid Texas driver’slicense is required.
  • Travel when necessary.


Experience:  4 - 7 years experience.

  • 5+ years of EMS design and development experience for custom / vendor application development environment with increasing levels of responsibility.  Technologies include:
    • EMS database, software, and displays
    • PL/SQL for Oracle and/or SQL Server
    • Linux, HPUX, Unix scripting and product extension languages
    • Knowledge of products and able to work independently to support, develop and maintain applications
    • Good communication and customer interaction skills
    • Ability to lead technical design, installation and development efforts
    • Ability to resolve production issues, pull in required resources collaboratively across teams, and manage the issue to completion
    • Technically recognized as an expert in one or more areas

NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability.

EEO is the Law Poster (The poster can be found at

Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Human Resources.

Nearest Major Market: Houston

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