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Warehouse Supervisor

Date: Nov 8, 2017

Location: Bluffdale, UT, US

Company: nrg

At Goal Zero, an NRG owned company; our mission is to lead the portable renewable power industry through innovation and education.  We believe in empowering the human potential while creating a more sustainable future.  As the market leader in portable solar power, Goal Zero solar panels, rechargers and accessories give a new breed of mobile consumers and outdoor enthusiasts the power to go farther, regardless of their gear’s battery life.  We invite you to join our adventure as the Warehouse Supervisor.


NRG is leading a customer-driven change in the U.S. energy industry by delivering cleaner and smarter energy choices, while building on the strength of the nation’s largest and most diverse competitive power portfolio. A Fortune 200 company, we create value through reliable and efficient conventional generation while driving innovation in solar and renewable power, electric vehicle ecosystems, carbon capture technology and customer-centric energy solutions. Our retail electricity providers serve almost 3 million residential and commercial customers throughout the country. More information is available at Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy.


General Summary of Position

The Warehouse Supervisors work as a team to lead and supervise Goal Zero’s warehouse employees and contractors to ensure Goal Zero is fulfilling customer commitments on-time and accurately. The Warehouse Supervisors are responsible for overseeing a number of key areas of Goal Zero’s Warehouse operation, including Receiving, Costco Roadshow Operations, Repair, Production, Sales Fulfillment and Shipping areas of the warehouse. The Warehouse Supervisors will oversee some and/or all key areas, as needed and assigned by the Warehouse Manager. The ideal candidate will have very strong organization skills and attention to detail and will help instill a TEAM atmosphere and a desire for constant improvement throughout the warehouse. This position reports to Warehouse Manager.


Essential Duties & Responsibilities


  • Oversee personnel and process of receiving shipments from vendors and customers
  • Inspect the quality of items upon receiving and prior to moving to outbound functions of warehouse
  • Oversee the RMA process of receiving and processing returns from customers


Repair and Refurbishing

  • Oversee Repair and Refurbish process to ensure that inventory is properly dispositioned and physically moved to appropriate areas for repair and/or refurbishment.
  • Oversee hardware repairs/replacements as directed by product development and engineering protocols


Costco Roadshows

  • Oversee personnel and process to ensure that shows are pulled and shipped out Costco roadshows
  • Oversee receiving, and inventory of Costco Roadshow returns
  • Assists with and oversees loading and unloading trucks


Sales Fulfillment and Shipping

  • Oversees and assists with personnel responsible for arranging shipping for all customer orders (both B2C and B2B)
  • Responsible for knowing and assuring compliance with B2B Routing Guides
  • Oversees and assists with personnel responsible for managing outbound freight LTL shipments
  • Oversees and assists with personnel responsible for managing international and hazardous goods shipments
  • Responsible for arranging shipping for all customer orders (both B2C and B2B) and assures timely notification to customers of shipment status
  • Responsible for managing relationship with shipping suppliers
  • Answer phones and emails concerning order status


Production and Repack

  • Oversee kit building of different types of products as needed to fulfill orders including working with Supply Chain to insure that packaging and product are ordered and kits are built and ready to ship.
  • Oversee the battery maintenance program to ensure that all inventory is kept charged and ready for shipment.
  • Oversee the repack process ensuring that products are packaged appropriately


Employee Supervision

  • Assist in the hiring process for additional employees and contractors
  • Communicate contractor staffing needs with Warehouse Manager
  • Supervise Receiving, Repair and Costco Roadshow Warehouse employees
  • Keeping others motivated
  • Fill in for absent employees and business demands on any level at any time


Other duties as assigned


Required Knowledge, Skills, and Abilities

  • Ability to use computer for Inventory tracking and systems (preferred MAS 200), spreadsheets, and shipping all types of orders (Consumer – B2C, B2B, International, LTL, etc)
  • Problem solving skills, highly motivated, well organized, punctual.
  • Use different shipping methods/vendors: UPS, FedEx, DHL, LTL, etc.
  • Able to operate and get certified on forklift
  • Ability to thrive in high stress situations
  • Ability to meet time constraining demands


Education and Experience Requirements

  • High School Diploma or Equivalent, Required
  • 5+ years of experience in shipping/receiving operations and/or supervision, with experience in int. shipping, preferred
  • Experience supervising multiple employees, preferred
  • Fork-lift certification, a plus


Physical Requirements

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is

  • Regularly required to stand and/or sit for extended periods of time; traverse through warehouse; use hands to finger, handle or feel; to reach out with hands and arms; and to talk and hear. 
  • Required to have the ability to constantly lift heavy objects (up to 75 lbs) as needed to fulfill orders.
  • Occasionally required to sit; climb or balance; stoop; kneel; crouch or crawl.


Work Environment:

Warehouse Environment – Primary work area

Open Office Environment

NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability
EEO is the Law Poster (The poster can be found at

Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Human Resources

Nearest Major Market: Salt Lake City

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