Manager, Business Planning & Performance

Welcome to the intersection of energy and home services. At Direct Energy, an NRG company, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

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Job Summary: 

Reporting to the Director, Business Planning & Performance, this important role will be a key member of a high-performing team accountable for Business Planning & Performance across the NRG Consumer business in Canada. This high-impact role will focus on driving business performance improvement through enhanced analytics, actionable insights, decision support, and rigorous accountability. The role supports both Regulated and Competitive customer portfolios across all Canadian brands, ensuring accurate forecasting and performance monitoring.

The Manager will work cross-functionally across the NRG enterprise to support scenario modelling, planning cycles, and performance reporting while helping shape the organization’s strategic direction. This role will support financial and operational planning for Canada and contribute to initiatives aimed at reducing improving cash flow and driving growth opportunities.

Essential Duties/Responsibilities:

·      Deliver monthly, quarterly, and annual planning and performance reporting for Canada Home, ensuring timely and insightful analytics to support decision-making.

·      Serve as a thought partner to leadership and internal stakeholders to help shape the business to deliver future growth through insight and analytics.

·      Support financial decision support for pricing, customer growth, cost optimization, and investment evaluation initiatives.

·      Translate strategy into financial targets, guardrails, and performance narratives for leadership decision‑making.

·      Apply artificial intelligence–based solutions (e.g., advanced analytics, forecasting automation) within a financial planning and analysis (FP&A) context to improve insight quality and efficiency.

·      Develop, enhance, and maintain driver-based forecasting and valuation models, including scenario analysis, quarterly updates, opportunity and risk evaluation, and stakeholder communication.

·      Deliver consolidated financial performance reporting for the Regulated and Competitive businesses, integrating margin performance and market movements.

·      Support inter-affiliate financial governance and ensure compliance with all corporate policies.

·      Pre-emptively assess risks and opportunities within each portfolio; develop mitigation or acceleration plans as required.

·      Deliver insights on customer behavior (e.g., payment patterns, attrition risk, lifetime value) to drive commercial and operational actions.

·      Develop and track key performance indicators (KPIs) to monitor financial and operational performance and support accountability.

·      Prepare and deliver clear, compelling executive‑level presentations, translating complex financial analyses into actionable insights for senior leadership.

·      Drive continuous improvement of forecasting accuracy through post‑mortem analysis, bias identification, and model refinement.

·      Own variance analysis versus plan, forecast, and prior periods, including root‑cause analysis and corrective action recommendations.

·      Ensure data integrity, reconciliation, and governance across financial and operational reporting.

·      Coach, mentor, and develop analysts, fostering strong FP&A fundamentals and business acumen.

·      Support assessments of M&A opportunities in collaboration with corporate and regional teams.

Minimum Requirements:

• 10+ years of experience in FP&A, strategy, finance, or corporate development related roles.
• Demonstrated ability to lead change, influence adoption, and embed new tools, processes, and ways of working.
• Advanced modelling skills including NPV, scenario analysis, financial forecasting, and valuations.
• Advanced expertise in Microsoft Excel and PowerPoint.
• Experience working with SAP or comparable enterprise financial systems.
• Proficiency with business intelligence and data visualization tools (Power BI, Tableau).
• Experience building FP&A tools from scratch (i.e corporate models, monthly reporting packages).

Key Attributes:

·      Work independently with minimal supervision, managing priorities and deliverables in a dynamic, multi-disciplinary environment with tight deadlines.

• Proven ability to lead without authority and influence across organizational levels while achieving cross-functional alignment.
• Practical understanding of emerging artificial intelligence, advanced analytics techniques, and how to apply them in FP&A and business performance contexts.
• Comfortable working in fast-paced, matrixed environments with competing priorities and a high degree of ambiguity.
• Research-driven mindset that is anchored in curiosity, learning, and balanced with excellent analytical, problem solving and project management/organization skills.
• Strong work ethic, with an effective combination of sound judgement, effective decision-making, and a bias for action.
• Ability to act in a decisive, urgent, and committed way to achieve results; remain focused on deliverables and leverage resources to reach goals.
• Excellent relationship building and collaborations skills with a willingness to engage stakeholders and foster an enterprise leadership approach.
• Ability to prioritize, and to manage multiple projects simultaneously with a high degree of accuracy.
• Exceptional communicator (written and verbal), able to present a story and strategic options in a clear, concise manner.
• Elevated level of motivation and aptitude for problem solving, with a strong attention to detail.
• Intellectual curiosity and continuous improvement drive.
• Demonstrated ability to work overtime as required to meet critical deadlines and support special projects.

Preferred Qualifications:

• Experience in retail energy and/or consumer‑focused businesses (e.g., subscription‑based or recurring‑revenue models).
• Working knowledge of Canada’s deregulated energy markets, including regulated and competitive frameworks.
• Experience using SQL for data extraction, analysis, and performance reporting.
• Familiarity with large, complex data environments and integrating multiple data sources to support analytics and decision‑making.

Education:

• Bachelor degree in Commerce, Finance, Mathematics, Engineering, Economics, or related quantitative field.
• MBA, CFA, CPA or equivalent advanced degree.

Physical Requirements:

• Occasionally requires lifting as appropriate to perform duties and responsibilities.
• Ability to work using a laptop and computer screens.

Working Conditions:

• Hybrid environment (office and home).
• Some overtime required as special projects arise.
• Some travel <20%.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.  

Official description on file with Talent.