Upgrades Concierge Professional

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Who We Are: 

Are you interested in developing your sales skillset and establishing a long-term career within a nationally recognized organization?  

If you are career-minded with strong goals, then we want you to join our dynamic and customer-focused department. The Upgrade Concierge team continues to evolve to provide proactive solutions and long-term value to our customers. We are confident in our proven sales development process and ability to ensure peace of mind to all customers nationwide.  

The purpose of the Vivint Upgrade Concierge team is 1) to delight our existing Vivint customers with our service, 2) to present innovative equipment upgrades, and 3) to create opportunities to save money. Upgrade Concierge Professionals reach out to our existing customers. Successful specialists strategically anticipate and identify customer needs to maintain our world class service. We are looking for high-quality and hardworking individuals with growth mindsets to join Vivint! 

Schedule: Monday - Friday, No weekends!

Training: Paid, Mandatory Training (3 weeks)

Pay: $14/hr + uncapped commission (average earnings of $50,000+)

A Day in the Life:

• Effective specialists are dedicated to providing value in all interactions both with our customers and internally. 

• To excel, you will need to adapt to new situations, handle change, and balance multiple demands.  

• We win together! We are committed to the performance of our specialists, as they demonstrate a competitive and collaborative attitude in order to meet team and department goals.  

• Our team strives to develop a growth mindset. They are coachable and willing to learn and apply feedback to their professional and personal goals. 

• Specialists take accountability and exhibit resilience to succeed on a competitive sales floor. 

Required Skills and Experience:

• Must be at least 18 years old 

• Must obtain a Burglar Alarm License through the Division of Occupations and Professional Licensing with the State of Utah (paid for by Vivint) 

• Must be able to commute to our Lindon office 

• Must be able to commit to at least 6 months employment 

• Able to work Full-time (schedule is flexible) 

• Prior sales experience is a plus 

• Proficient with basic computer functions and ability to utilize software, databases, scripts, and other tools appropriately 

Learn about the Vivint Culture and why it’s a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

If you are a current employee, please notify your manager that you are applying prior to applying.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.