Program Administrator

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Primary Responsibilities:

• Be the first point of contact for escalated issues 
• Handle confidential and non-routine information
• Schedule and organize activities such as meetings, travel, and team activities for Regional Managers and their team
• Manage, organize, and maintain sales hierarchy in our systems – Salesforce, Pipeline, Workday, etc
• Answer phone. Take messages or field/answer all routine and non-routine questions.
• Organize and prioritize information and calls
• Assist the team in the management of their schedules and travel
  Type and design general correspondences, memos, charts, tables, graphs, business plans, etc
• Special projects and other administrative duties as assigned
• Maintain summer offices, office association, and territory management
• Work as a liaison for your regional to other departments (Housing, Licensing, Assets, 1stop, etc) 

Required Skills: 

• Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy
• Excellent organizational skills
  Good communication skills; pleasant and professional phone demeanor
• Positive “can do” attitude
• Self-starter/Ability to manage their work independently
• Strong attention to detail
• Some travel will be required 

Required Experience: 

• At minimum, must have High school diploma, GED or equivalent
• Administrative experience (preferred)
• Strong understanding of the need for discretion and the confidential handling of company information
• Working knowledge of software including Excel, Word, PowerPoint, and Keynote required. 

Hours:

Program Managers will work from our corporate office in Provo, Utah. They must be available for the office coordinators as well as the regional managers to whom they report. These responsibilities will require flexibility and can require working in the evenings/mornings as needed. For that reason, there is some flexibility in the hours worked in the office with the understanding that program consultant should be working whenever there is work needing to be done to support their teams effectively. If the flexibility in scheduling us abused, actions will be taken to correct the behavior. 

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.  

Official description on file with Talent.