Field Warehouse Clerk

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care.

Who Are We:

Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.7 million customers.

Vivint was named to the Forbes list of “America’s Best Employers for Diversity” in 2020 and 2019, and to the Forbes list of “America’s Best Employers” in 2018. The company has a strong commitment to philanthropy and received a 2020 Gold Halo Award from Engage for Good for group volunteerism. Vivint is the largest tech employer in Utah and has received multiple awards for innovation, including being named among Fast Company’s “World’s 50 Most Innovative Companies.”

 The Role: This position will be assisting the supervisor in the following areas;

·   Mobile Device OperationFulfillment and Shipping

·       Weekly inventory counts 

·       Warehouse & Logistics

·       Administrative and Ad Hoc Support

·       Setting and completing team goals

·   Daily shine activities and ensuring the Assets and surrounding areas are clean and safe before and after each shift.

What you will be working on:

·   Responsible for fulfillment requests and maintaining SLA for mobile queue, while maintaining a high level of customer service, positive attitude  and professional approach.

·  Build New Hire Kits, ship assets, and coordinate with carriers for all outgoing and incoming shipment.

·  Receive, organize and stock assets, uniforms, tools, equipment and mobile inventory.

·  Perform weekly inventory counts and reconciliation in the assets tracking system.

·  Maintain data integrity within the assets tracking system.

·  Communicate with the team and other departments in a timely manner.

·  Must be flexible on the shift start and end times and all daily assigned tasks are completed as necessary.

·   Builds and sustains a culture of safety-first mentality through daily walkthroughs, communicating with the team the expectations and providing ideas to improve safety.

·  Ad Hoc assignments as needed.

Who you will work with:

The Assets Supervisor, Field Warehouse Clerks, Assets Manager, and Supporting Field Technicians and Corporate employees.

What we’re looking for:

• Be efficient with his/her time and proactively helping others
• Must have PC computer skills, with intermediate level expertise in Microsoft Office package
• Have strong interpersonal, written and verbal communication, and analytical skills
• Have the ability to work in a fast-paced and professional environment
• Ability to prioritize and handle multiple tasks and independent projects simultaneously in a timely manner with minimal supervision
• Excellent analytical skills, organizational, verbal, written, presentation, customer service, a motivated self-starter, good time management skills, creative problem solving, good interpersonal skills and the ability to work with all levels of management is required

Why Vivint:

·       Paid holidays and flexible paid time away

·       Employee pricing on smart home products

·       Casual dress code

·       Onsite gym, gaming tables across our campus

·       Onsite health clinic

·       Medical/dental/vision/life coverage

What We Stand For:

Honesty and Integrity Come First

Do the right thing

Customer Obsession is Our Advantage

A relentless passion to serve the customer

Innovation is Essential

Today’s innovation is tomorrow’s lifeblood

We Win Together

Individuals win games: teams win championships

Exceptional is Expected

Talk is cheap: create value, not just motion

We Give Back

Helping people is core to our DNA

Find out more about what it's like to work here:

http://archive.sltrib.com/article.php?id=5360131&itype=CMSID

https://www.fastcompany.com/3067476/why-vivint-smart-home-is-one-of-the-most-innovative-companies-of-2

https://www.vivint.com/company/careers/culture

WORKING CONDITIONS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SAFETY:

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment.  Each new employee is responsible for completing all training requirements.  Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public.  Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.  

Official description on file with Talent.