Data Analyst Manager(Lindon, UT)

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Summary:

This Data Analyst Manager analyst role will lead and mentor a team of data analysts to provide analytics support for a Customer Loyalty department, plus lead multiple strategic initiatives. The analytics role utilizes SQL and Tableau and is a blend of data and strategy. This role is onsite in Lindon, UT 3-5 days a week and can be remote on other days, subject to current company policies.

Primary Responsibilities:

· Lead and mentor a team of data analysts, fostering a culture of curiosity, collaboration, and continuous improvement.

· Own and evolve a portfolio of strategic dashboards and reporting tools (e.g., Tableau), ensuring they deliver actionable insights to business leaders.

· Drive cross-functional analytics initiatives that optimize customer loyalty, reduce attrition, and generate $1M+ in cost savings or revenue growth.

· Translate complex data into strategic recommendations that influence senior leadership decisions across the Loyalty, Operations, and Technology teams.

· Serve as a strategic partner to Director and VP-level stakeholders, applying a consultative, data-driven approach to improve customer experience and operational efficiency.

· Oversee data governance and quality in collaboration with Technology teams, ensuring reliable and scalable data infrastructure.

· Manage project timelines, stakeholder expectations, and resource allocation to deliver high-impact analytics solutions on time and within scope.

Required Skills:

· 5+ years of experience in analytics, with at least 1–2 years in a leadership or mentorship role.

· Advanced SQL skills (Snowflake or equivalent) and strong experience with data visualization tools like Tableau.

· Proven ability to lead analytics projects from ideation to execution, delivering measurable business outcomes.

· Strong business acumen and communication skills, with the ability to craft compelling narratives and executive-ready presentations in PowerPoint.

· Experience working cross-functionally with technical and non-technical stakeholders in a fast-paced environment.

· Demonstrated success in coaching and developing analysts, fostering both technical and soft skill growth.

· Strategic thinker with a consulting mindset, capable of challenging assumptions and driving data-informed decisions.

· Onsite availability in Lindon, UT at least 3 days per week to support team collaboration and stakeholder engagement.

· Commitment to diversity of thought and inclusive leadership, contributing to a team culture built on trust, safety, and innovation.

· Vivint Loyalty is a fast-paced technology environment with frequent change. We especially value candidates with:

   − Proven track record of driving meaningful financial or customer experience improvement

   − Mindset to challenge ideas, make data-driven decisions, and think like a consultant

Required Education/Experience:

· Bachelor’s degree in Business, Analytics, Marketing, Statistics, or a related quantitative field; Master’s degree or MBA preferred.

· 5+ years of progressive experience in business analysis, data analytics, or a related field, including 1-2 years in a leadership or mentorship role.

· Extensive hands-on experience with Snowflake (or equivalent SQL platforms), Tableau, and other modern data tools.

· Demonstrated success supporting customer loyalty, retention, or marketing teams, with a track record of driving measurable business outcomes.

· Experience in consumer-focused industries such as retail, e-commerce, hospitality, or subscription services is strongly preferred.

· Familiarity with CRM systems, loyalty platforms, and campaign performance analytics is a strong plus.

· Proven ability to lead cross-functional initiatives, influence senior stakeholders, and deliver strategic insights in a fast-paced environment. Learn about the Vivint Culture and why it’s a great place to grow your career!

Here are some highlighted perks you should ask us about:

· Free daily lunch and drinks on site

· Paid holidays and flexible paid time off program

· NRG Employee Stock Purchase Program

· Employee/Friends/Family Discounts

· Onsite health clinic, gym, gaming tables

· Medical/dental/vision/life coverage & 24/7 Medical Hotline

· 401(k) + Employer Match

· Employee Resource Groups

WORKING CONDITIONS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SAFETY:

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.